Orders ship from the warehouse within 1-2 business days. Once the order begins tracking, please allow 2-3 days for it to reach the destination. If ship time is longer than the average it will be listed in the product descriptions. Please expect to add 2-3 days for holiday orders.
Basic Shipping Charges
Ground Orders over $100 ship for FREE! Take advantage of it while you can. It might not always be this way.
If you need an order rushed, please email us at firstname.lastname@example.org and we can make arrangements to get your order to you as soon as possible, based on the designers inventory and policies.
DUTIES ON CANADIAN ORDERS. Unfortunately, we do not have any control over what (if any) duties will be charged by Canadian Customs, therefore the customer is responsible for any possible duties at the time of delivery by Canadian Customs. Any personalized order refused by customers attempting to avoid duties charges cannot be returned for a refund. Non-personalized orders can be returned for a refund, minus the cost of shipping, duties and a 20% re-stocking fee.
DELIVERY TIME FRAME FOR U.S. & CANADIAN ORDERS. All in stock items are processed (including personalization) in accordance with the processing time frame listed on the product detail page and then are shipped via the method desired. Due to factors such as unexpectedly high demand for a product or manufacturer delays, some items may take longer to process. If a situation like this arises we will notify you promptly via email. Rush Service is available on some items (see "Rush service available" on product detail page) for an additional fee guaranteeing your order receives high-priority status and is processed in 24-48 hours or less and then shipped via your desired method.
International and Upgraded Shipping Services
We currently don't offer international shipping.
Our warehouse is closed and will not ship on the following days:
New Year's Eve, New Year's Day, Day After New Year's Day, MLK JR Day, President's Day, Good Friday, Memorial Day, July 4th, Labor Day, Day Before Thanksgiving, Thanksgiving, Day After Thanksgiving, Christmas Eve, Christmas Day